FAQs

The Azuluna Meal Plan is a ready-to-eat, weekly meal subscription that consists of three options: Paleo, Traditional, and Paleo/Traditional Combo. Each week, our chefs prepare 8 amazing meals designed for a balanced diet, which we then freeze and ship to your door. Just three minutes in the microwave or 30 minutes in the oven and local proteins with macro and micro nutrient balanced meals are ready for you.

Unlike the Azuluna Meal Plans, the Build-A-Box option allows YOU to select 8 meals for a one-time bundle or for weekly subscription. The meals are then made from scratch by our onsite culinary team, packaged and shipped to your door.

From the home page, select "Browse Boxes", or select "Meal plans" from the menu bar.

Select one of the meal options to order.

Set the number of boxes you would like to receive for each shipment.

Choose either one-time purchase or weekly subscription.

Sign up as a subscriber to continue! You will be redirected once you are done with registration.

Determine your dietary restrictions during registration.

Proceed to checkout after you are done with signing up.

Confirm your email and shipping address, and enter the payment information you would like connected to your account.

You will receive a confirmation email when your order has been completed.

Email notifications are sent each week when your order ships, and when it has arrived at its destination.

Enjoy your Azuluna Meal Plan.

From the home page, select "Build Boxes".

Choose either one-time purchase or weekly subscription.

Sign up as a subscriber to continue, you will be redirected once you are done with registration.

After signing in, pick the meals you want to package into the box.

Proceed to checkout after you are done with the selection.

You can choose a one-time purchase, or a continuous weekly subscription when you place your order. You can change the subscription any time using the Manage subscription interface.

If you order Azuluna Meal Plans, your meals will be chosen by our chefs every week, to ensure a balanced diet. You can set the dietary restrictions when creating an account. Contact us to change dietary restrictions.

If you choose Azuluna "Build-A-Box", you can choose your own meals during the order process. If you opt for the "Build-A-Box" subscription, you can adjust your meal choices for upcoming deliveries in the Manage subscriptions interface.

If you forget to choose your meals in advance, our system will allocate the meals for you based on your prior meal selections.

For example, if you chose 4 chicken meals and 4 beef meals the previous week, the team will allocate the same number of chicken and beef meals for your next order.

Azuluna sources from small, locally-owned New England farms. In many cases, this means the ingredients are not certified organic. Chef Rachael selects farms after visiting to ensure each utilizes eco friendly practices such as companion planting, crop rotation, high-quality compost, no chemical fertilizers, non-GMO, hormone-free and antibiotic-free animal feed, etc.

We can assure you the ingredients used to prepare your meal are hand selected for quality, flavor, and nutrient density.

By eating Azuluna Foods you are supporting our local food system and a remarkable community of small farms.

Each meal lists a brief description of the item, as well as ingredients, nutrition, and allergen/diet information. Please visit the menu page for more details.

Our packaging is microwave-safe, oven-safe, recyclable, and BPA free.

Upon receiving your meals, store at 40°F or below in the coldest part of your refrigerator. Consume or freeze by the "enjoy by date" on the label. Meals can be frozen for up to six months.

Microwave:

Remove any sauces, salsas or salads and set aside.

Tear back the heat seal plastic cover 1/4 way on container.

Heat in microwave for 2 1/2 to 3 minutes.

Let meal stand for 2 minutes.

Top with additional sauces and garnish.

Eat and enjoy!

Oven:

Remove any sauces, salsas or salads and set aside.

Preheat oven to 350 F.

Remove plastic cover and replace with tight fitting tin foil.

Place meal on cookie sheet and bake in oven for 15-20 minutes or until an internal temperature of 165 F.

Remove from oven and let stand for 2 minutes.

Top with additional sauces and garnish.

Eat and enjoy!

Yes! Everything except fresh salad greens freezes well for up to six months.

Each Paleo and Traditional meal is portioned for one person.

Azuluna lists all ingredients and major allergens on our menus and meal labels. We do not use soy, wheat, dairy, corn and peanuts, whenever possible.

NOTE: Azuluna meals are prepared in a shared facility which processes all allergens.

We prepare all of our meals without gluten or grains. We do not prepare meals in a certified Gluten Free facility. Our meals are prepared in a kitchen which also processes other food items which contain gluten.

Azuluna meals can be shipped to the following US states for FREE via UPS Ground:

One Day Shipping: CT, RI, MA, NH, VT, NJ, DE

One-to-Two Day Shipping: ME, NY, PA

Two Day Shipping: MD, VA, WV, NC, SC, KY, OH, IN, MI

Shipping to other locations is not currently available.

Based on current internet laws, Azuluna is NOT required to collect “State Sales Tax” EXCEPT on orders placed for shipping destinations within Connecticut or Massachusetts. As further business regulations or requirements change, we will make our customers aware of any additional states that require us to collect "Sales Tax" on nutritionally healthy food. If you have any questions please email us at hello@azulunafoods.com

If you have placed an order with Azuluna, it can be modified within that week’s ordering window. For example, if you place an order on Thursday morning, you have until the following Tuesday at 11:59 pm EST to adjust or cancel your order. Login/Sign Up and select Manage Subscriptions to make adjustments. Please email us at hello@azulunafoods.com for assistance.

For all refund requests, Azuluna reserves the right to determine the appropriate remediation and will not be responsible for any meals handled improperly according to Azuluna storing and handling instructions.

We want to hear from you! Please let us know immediately if you are having an issue with your order. We'd also love to hear how we are doing, or if you have a menu suggestion! Please email hello@azulunafoods.com

Select Account from the menu bar at the top of the page. If you are not logged in, you will be redirected to the login interface.

After you are logged in, click "Manage subscription" in the account page.

If you wish to cancel your subscription, you can do so in the Manage subscriptions interface. However you will have to sign up for the subscription again in the future. You can choose to pause the subscription indefinitely and resume it at any time.

Once in the Subscription Management Interface you can see your current subscription plan.

Click "View Subscription Details" to expand the interface.

Scroll down and find 'Products in your subscription' and select 'Swap product' and select the meal box you want to swap to.

If you swap your options before the order deadline ( Tuesday 11:59 pm EST ), you will receive the new selected meals beginning the following week.

Once in the Subscription Management Interface you can see your current subscription plan.

Click "View Subscription Details" to expand the interface.

Scroll down and find 'Edit Quantity/Skip Order' and select 'Make your selections' and select the meals in advance.

Once in the Subscription Management Interface you can see your current subscription plan.

Find 'Subscription Status' and select 'Pause Subscription' to pause indefinitely until you select 'Resume Subscription'.

Alternatively in the 'Edit Quantity/Skip Orders' dropdown you can choose to 'Skip order' for selected weeks.

If you pause your subscription or skip order before the order deadline (Tuesday11:59 pm EST), you will stop receiving meals beginning the following week.

You can change your payment information in the Manage subscriptions interface by selecting the 'Payment information' dropdown.

You can change your address and shipping information in the Manage subscriptions interface by selecting the 'Address and Shipping Information' dropdown.